Decision tree

Represents a multi-level decision-making process indicating all alternatives.

Bank customer

Customer looks for investment strategy in line with his financial situation.

Customer hotline

Customer retrieves contact information for the employee who can best help him solve a specific problem.

Doctor

Starting by observing symptoms, the doctor diagnoses an illness.

Lawyer / Accountants

Helps find the rules that apply in court cases and tax matters.
Visually portrays successive, hierarchic decisions.
Used to make decisions quicker and to avoid needless mistakes.
At every junction a characterstic is queried and a certain decision is reached.
With the help of this query, the data are divided into groups (classification).
The decision-making process is easily explained and understood.

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